The short answer
The smoothest inspection starts before inspection day. Arizona agents can reduce confusion by setting buyer expectations, confirming access and utilities, discussing property-specific add-ons before the appointment, and sending the inspector the address, timeline, and any unusual access details early.
The Inspection People's agent page is the direct referral and coordination hub.
What to send Iain when referring a client
Send the basics as soon as the client is ready:
- Property address
- Buyer or seller name and best contact information
- Contract or inspection timeline
- Occupancy and access details
- Property type and any unusual features
- Known concerns the client wants documented
- Any requested add-ons such as sewer or pool inspection
If it is new construction, include the builder and current stage. If it is pre-listing, include the target list date.
Set expectations before inspection day
A home inspection is a visual, point-in-time review, not a pass/fail test and not a guarantee of future performance.
Reports are detailed by design. Buyers usually have a better experience when they know the report may contain many observations and that not every note carries the same urgency or transaction significance.
A sample report is useful to share before the appointment.
Confirm access and utilities
Make sure the required utilities are on and key inspection areas are reasonably accessible. If the property is vacant, tenant-occupied, under construction, gated, or has unusual lockbox/access instructions, pass that along before the inspector arrives.
Discuss add-ons before the appointment
Want this checked on your own property?
Pricing is published up front and Iain Findlay inspects every home himself.
Property details may justify additional services such as a sewer line inspection, pool inspection, or a construction-stage inspection.
Raising those questions before inspection day can reduce the chance of needing a second trip. See add-on services and pricing for current options.
Help clients triage the report
The agent does not need to diagnose the house. The useful role is helping the client understand the transaction context and contract process while the inspector explains the inspection observations.
Safety concerns, active moisture, major systems, and items requiring specialist evaluation deserve a different conversation from routine maintenance or cosmetic observations.
Repair requests, credits, disclosure questions, and contract response deadlines should be handled under the purchase agreement and the agent or broker's guidance.
Buyer inspection vs. pre-listing workflow
For buyers under contract, use the buyer inspection service and request the inspection early enough to leave room for report review.
For sellers and listing agents preparing before MLS, the pre-listing inspection service creates a different workflow: inspect earlier, review visible conditions before the transaction clock is running, and decide with the seller's advisers what needs repair, specialist input, disclosure consideration, or no action.
New-construction clients
If the client is buying new construction, identify the stage before booking. Pre-slab and pre-drywall inspections have different timing and access requirements than final/pre-closing or 11-month warranty inspections.
See the new construction inspection overview.
Make the next inspection easier
Use the agent referral page to send the client and property details. Iain handles the inspection coordination directly and remains available for inspection-scope questions after the report is delivered.
About the inspector
Iain Findlay, The Inspection People
The Inspection People is owner operated, and Iain Findlay performs every inspection himself. Certified, licensed, and insured, serving Maricopa, Pinal, Yavapai, and Gila counties. Home and termite inspections, with sewer scope, pool and spa, and thermal imaging available.
- Owner operated
- Certified, licensed, insured
- Metro Phoenix, Arizona
Fastest reply is by text. Text Iain or call 602-717-5399.